Terms & Conditions

Our primary charging fees are applicable to weekday and weekend work, excluding Bank Holidays. Case Manager, Assistant Case Manager and Administrator rates are available upon request by emailing janet@linkcm.co.uk.

Instruction of Services

Prior to instruction, an introductory meeting to showcase our services can be accommodated; there will not be a charge for this initial meeting although subsequent showcase meetings may incur travel charges. Upon written instruction, we shall endeavour to meet with the client and/or their representatives and undertake our initial assessment within 10 working days.

Clear written instruction must be received prior to the commencement of our services. This should identify the case management remit, acceptance of our Terms & Conditions, contact details for the person responsible for payment of our invoices and clarification of the Litigation Friend or Solicitor where appropriate.

Termination of Instruction

Either party may terminate the services of Link Case Management Ltd by giving 1 month written notice.